PawMatch is a pet adoption app that connects pet owners ready to rehome with verified adopters. This policy explains what we collect, why, and how you can control it. We keep it short because your trust — and your pet's safety — is worth more than legal boilerplate.
PawMatch collects the following information to provide its core service:
Your information is used solely to:
We do not use your data for advertising. We do not sell your data.
Your data is stored securely on Supabase cloud infrastructure with encryption at rest and encryption in transit (TLS). We do not sell or share your personal information with third parties for marketing purposes.
Messages between matched users are delivered through PawMatch's in-app chat — there is no SMS or external messaging. Messages are stored encrypted to support delivery and to investigate reports of abuse. You can block or report any user from inside the chat at any time. We do not read your private conversations except in response to a moderation report.
You can delete your account and all associated data at any time from the app settings. Upon deletion, all personal data — including emergency contacts, profile information, check-in history, and location records — will be permanently removed within 30 days. Contact us to request a data export or expedited deletion.
PawMatch offers an optional subscription that unlocks additional features. Pricing is shown in-app at the time of purchase and may vary by region. Payment is charged to your Apple ID or Google account at confirmation of purchase. Auto-renewing subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage or cancel your subscription in your Apple ID settings (iOS) or Google Play subscriptions (Android). No refunds are provided for the unused portion of a billing period.
We use the following providers to operate PawMatch. They act as data processors on our behalf and do not sell or share your data:
PawMatch is rated 4+ and is intended for general audiences but is not targeted at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will promptly delete it.
If you are in the EU, UK, or California, you have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, email us. We respond within 30 days.
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be communicated in-app prior to taking effect.